FAQ
About Noovara
What is Noovara?
Noovara is a fashion brand offering ready-to-wear, jewelry, and accessories that focus on well-being, aesthetics, and self-confidence. We create refined, timeless pieces that combine style and quality, so every woman can feel comfortable in her skin and her clothes. Our collections are designed to offer both comfort and elegance every day, allowing each woman to shine with confidence.
Where is Noovara based?
Noovara is an international brand with an online store that serves customers worldwide.
Our Products
What types of products do you offer?
We specialize in ready-to-wear, trendy accessories and jewelry such as necklaces, rings, bracelets and earrings, as well as wellness and beauty accessories.
Are your jewelry items hypoallergenic?
Yes! We use high-quality materials such as sterling silver, gold plating, and sustainable stones. Each piece is designed to be as beautiful as it is comfortable.
How should I care for my Noovara jewelry?
To maintain its shine, avoid contact with water, lotions, and perfumes. Store it in a dry place and clean it gently with a soft cloth.
Clothing Design
How are Noovara garments designed?
Our clothing is designed with meticulous attention to detail. Each piece is made to offer a perfect fit, optimal comfort, and stylish elegance. We carefully select durable materials and prioritize innovative manufacturing techniques to ensure impeccable quality. Our collections are both timeless and modern, tailored for women who seek both aesthetics and functionality.
Orders & Shipping
How do I place an order?
Visit our online store, select your favorite pieces, and proceed to checkout securely.
What payment methods do you accept?
We accept Visa, MasterCard, AMEX, PayPal, and other options based on your region.
Do you offer worldwide shipping?
Yes! We ship to most countries. Check our shipping policy for more details.
What are your delivery times?
Orders are typically delivered within 7 to 15 business days, depending on your location. You will receive a tracking number once your order ships.
What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the expected timeframe, use the tracking number sent to your email or contact our customer service team for assistance.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original condition for a refund or exchange.
Are returns free?
We offer free returns only in cases of defective or incorrect items.
How long does it take to process a refund?
Once we receive the returned item, refunds are typically processed within 5 to 7 business days.
Can I modify or cancel my order after placing it?
If your order hasn’t been processed yet, you may cancel or modify it. Please contact us immediately for assistance.
Commitment & Collaboration
Are your products ethical and sustainable?
Absolutely. We prioritize responsibly sourced materials and environmentally friendly packaging. Because elegance should never compromise our values.
How can I become a Noovara ambassador?
Join our ambassador program and enjoy exclusive benefits: complimentary pieces, early access to new collections, and commissions on your referrals. Apply directly through our website.
Do you collaborate with content creators?
Yes! We love partnering with influencers and content creators for photoshoots, posts, and exclusive content. Reach out via our collaboration form on the website.
Need Help?
How can I contact Noovara customer service?
Our team is here to assist you. Contact us at info@noovara.com or through the contact form on our website.
Do you offer any discounts for first-time customers?
Yes! Sign up for our newsletter and receive an exclusive discount on your first order.
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