Política de reembolso

Disclaimer Clause

Welcome to Noovara.com. By placing an order on our online store, you agree to the terms outlined in this Disclaimer Clause below.

1. Refund Guarantee
   Our refund guarantee applies only in the following cases:
   • The product was damaged during transport.
   • The product was delivered incomplete.
   Any other refund requests will be considered on a case-by-case basis. Proof (such as photos or videos) may be required for refund claims.
   1. Returns and Hygiene
      For hygiene and safety reasons, the following products cannot be returned:
      • Fitted clothing
      • Underwear
      • Worn clothing
      • Cosmetics, creams, and oils that have been opened
      • Face cleansing devices or accessories (brushes, sponges, rollers, etc.) that have been used
      Returns must be made within a maximum of 14 days from the receipt of the product. Please ensure that you check your order carefully before use.
2. Variable Results
   The results of our products may vary depending on a variety of factors, including age, lifestyle, general health, and frequency of use. We do not guarantee identical results to those presented on our website, as effectiveness is dependent on the individual.
3. Mode of Use
   Our products must be used only according to the instructions provided on the packaging. Any improper use is the responsibility of the customer.
4. Intellectual Property
   All content on Noovara.com, including text, images, logos, videos, and graphics, is the exclusive property of Noovara.com and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of these elements is prohibited.
5. Modifications of Terms
   Noovara.com reserves the right to modify its terms and conditions at any time. These modifications will be published on our website, and we encourage you to review them regularly. Changes will take effect as soon as they are published on the site.
6. Liability
   Noovara.com cannot be held responsible for any temporary unavailability of the website, technical issues, malfunctions, or other incidents beyond our control. Under no circumstances shall Noovara.com be liable for any indirect or consequential damages arising from the use or inability to use its products or services.
7. Assistance, Fees, and Returns
   For any inquiries regarding returns, please contact us at info@noovara.com. Return shipping costs are the responsibility of the customer, except in cases where the delivered product does not match the original order. We will assist you with the process. 
8. Orders via Klarna/PayPal
   If you have placed your order through Klarna or PayPal and wish to request a return or require assistance, please contact us first via email before opening a dispute with these services. This will allow us to address your request more promptly.

Thank you for your understanding and trust in Noovara.com